Connected business operations

IANIC Commands is an integrated business software solution for managing the administrative, commercial, financial and operational processes of water service organisations.

By connecting information across the organisation, it provides a unified view of business activity, improving data consistency, transparency, financial control and operational efficiency.

Customer information

Maintain customer profiles, service details and interaction history in a centralised environment, with information available across relevant business processes.

Revenue management

Handle the billing cycle from charge calculation through invoicing and payment recording, with billing information linked to customer and consumption data.

Financial visibility

Monitor transactions, payments, obligations and balances, providing a consolidated view of financial activity.

Financial records

Maintain accounting records and support the processing of financial transactions in accordance with organisational and regulatory requirements.

Long-term planning

Track assets and investments alongside their associated financial information, supporting planning and oversight of long-term expenditure.

Purchasing control

Manage procurement activities, commitments and related obligations, keeping associated information and documentation organised throughout the process.

Management information

Produce financial reports and information for management review, regulatory requirements and compliance processes.

Funding oversight

Track funding sources, allocations and expenditure, with information available for monitoring and reporting throughout the funding cycle.

Administrative records

Register, classify and track incoming and outgoing correspondence, maintain protocol records and retrieve documents through a structured digital process.