Complete control of meter reading operations

A dedicated solution for managing meters, reading routes and field data collection across water utility operations.

From maintaining meter information and preparing efficient reading routes to collecting, validating and synchronising readings in the field, the platform supports the complete meter reading workflow. It brings meter records, route planning, field collection and communication infrastructure together to provide reliable and consistent meter data.

Keep every meter accounted for

Maintain essential information for every meter, including its technical details, location, customer association and operational status.

Monitor meter activity and communication condition to maintain a clear overview of the devices across the network and identify those requiring attention.

Build efficient reading routes

With the routelist configurator you can create and organise reading routes based on geographical areas, zones, districts or DMAs, and arrange meters in an efficient sequence.

Routes can be assigned to crews or devices, optimised geographically and monitored throughout their progress, helping field teams complete readings more efficiently.

Collect data in the field

The mobile app gives field crews access to their assigned routes, meter information and navigation, allowing readings to be collected directly in the field.

Readings can be checked during collection, while damages, notes and photographs can be recorded alongside the meter data. Offline operation allows crews to continue working when connectivity is unavailable, with data synchronised when the connection is restored.

Monitor the reading infrastructure

Monitor the communication infrastructure supporting connected meter reading operations, with visibility into gateways, repeaters, connectivity and network coverage.

This provides a clear view of the infrastructure supporting data collection and helps identify communication issues that may affect reading availability.

Capture meter issues

Field teams can record meter damages and anomalies using predefined categories, adding notes and photographs when additional information is needed.

Reported issues can be connected to operational processes, ensuring that problems identified during meter reading can be followed up appropriately.